Last updated: August 25, 2026

At Textu, we understand that shopping online means trusting us with personal information, and we don’t take that trust lightly. This Privacy Policy outlines what information we gather when you browse our site or place an order, how we put it to use, and the steps we take to keep it protected.

Information We Collect

Information you give us directly

When you shop with us or reach out for support, you may share:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping details
  • Payment information (handled securely through our payment processors — we never store full card numbers)

Information collected automatically

As you browse textu.shop, our systems may also pick up:

  • Which pages you visit and how you navigate the site
  • Your device, browser, and operating system
  • IP address and approximate location

We rely on this data to keep the site running smoothly and to make your shopping experience a little easier each time you visit.

How We Put Your Information to Use

Your information helps us:

  • Process and ship your ties
  • Keep you updated on order status and delivery
  • Answer questions and provide support
  • Refine our website, catalog, and overall service
  • Send occasional offers or updates, but only if you’ve asked to receive them

Who We Share It With

We don’t sell your personal information, full stop.

That said, a handful of trusted partners help us run the business, and we share only what’s necessary with:

  • Payment processors, so transactions go through safely
  • Shipping carriers like FedEx, UPS, and USPS, so your order actually reaches you
  • Hosting, analytics, and other technology providers who keep the site functional

Every partner we work with is expected to handle your data responsibly and use it only for the service they’re providing us.

Cookies and Similar Tools

Our site uses cookies to remember your preferences, keep things running efficiently, and help us understand how visitors use textu.shop. You’re free to adjust or block cookies through your browser, though some features may not work as intended if you do.

How We Protect Your Data

We’ve put reasonable technical and organizational measures in place to guard against unauthorized access, misuse, or exposure of your information. Payment details are encrypted and processed entirely through our secure payment providers — Textu never holds onto your complete card information.

Your Rights Over Your Information

Depending on where you live, you may be entitled to:

  • Ask what personal information we have on file for you
  • Request that we correct anything inaccurate or outdated
  • Ask us to delete your information, within the bounds of any legal or operational requirements we need to follow

To make any of these requests, just reach out using the contact details below.

Links to Other Websites

You may occasionally come across links to outside websites while browsing our store. Textu isn’t responsible for the privacy practices of those sites, so we’d suggest reviewing their policies before sharing any personal details.

Get in Touch

If anything here raises a question, or you’d like to know more about how your information is handled, contact us:

Store Name: Textu
Address: 16 E 81st St, New York, NY 10028, USA
Phone: +1 (646) 538-1082
Email: support@textu.shop

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Time Zone: Eastern Time (GMT-05:00)