Last updated: August 25, 2026

Welcome to Textu. By browsing our website or placing an order with us, you’re agreeing to the terms laid out below. We’d encourage you to give them a read before using our site.

Section 1. About These Terms

Textu is an online necktie store based in the United States, offering skinny ties and bow ties. Using our website means you agree to follow all applicable laws related to online shopping and site use.

Section 2. Orders and Payment

  • Every order is processed securely through our authorized payment providers
  • Payment must be completed in full before an order is confirmed or shipped
  • All prices are shown in U.S. Dollars (USD) and may change without advance notice
  • It’s the customer’s responsibility to provide accurate billing, shipping, and contact details at checkout

Section 3. Shipping and Delivery

  • We currently ship only within the United States
  • Orders are processed within 1–2 business days
  • Standard delivery generally takes 4–6 business days, bringing total estimated delivery to 5–8 business days
  • Shipping is free on all orders
  • Textu isn’t responsible for delivery delays caused by carriers or events beyond our control

Section 4. Returns and Refunds

  • Eligible items can be returned within 30 days of delivery
  • Returns are the customer’s responsibility to ship back to us; no restocking fees apply
  • Refunds are processed within 7 business days to the original payment method
  • For complete details, see our Return & Refund Policy at https://textu.shop/refund_returns/

Section 5. Product Information

We do our best to keep product photos and descriptions accurate, though colors may look slightly different depending on your screen settings and lighting.

All items are sold as-is. Textu isn’t responsible for damage, misuse, or alterations that happen after delivery.

Section 6. Intellectual Property

Everything on our website — including text, images, graphics, and logos — belongs to Textu and can’t be copied, reproduced, or used elsewhere without our written permission.

Section 7. Limitation of Liability

Textu isn’t liable for indirect, incidental, or consequential damages arising from the use of our website or products. Where liability does apply, it’s limited to the purchase price of the product involved.

Section 8. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and continuing to use our website after updates means you accept the revised terms.

Section 9. Contact Us

If you have questions about these Terms of Service, reach out to us:

Store Name: Textu
Address: 16 E 81st St, New York, NY 10028, USA
Phone: +1 (646) 538-1082
Email: support@textu.shop

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Time Zone: Eastern Time (GMT-05:00)